Privacy Policy

1. Introduction

GentleParkPlace ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of your data when you visit our website gentleparkplace.rest or utilize our yacht charter services.

Your acceptance of the data handling terms described in this policy is indicated by your use of our services. This policy adheres to privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy legislation in Canada.

2. Information We Gather

2.1 Personal Information

Personal information is gathered when you willingly submit it to us, such as when you:

• Reserve a yacht charter
• Get in touch via our website or phone
• Sign up for our newsletter
• Complete website forms
• Engage in surveys or our marketing campaigns

The data collected may include:

• Identifying information such as name, email, phone number, and address
• Payment details (handled securely by third-party services)
• Preferences and specifics related to your charter
• Contacts for emergencies
• Allergies or health information (if provided to us)

2.2 Information Collected Automatically

Information about your device and how you interact with our website is collected automatically upon your visit:

• IP address and geographic location
• Type and version of your web browser
• Web pages you visit and the duration of your visit
• Sources that referred you to our website
• Device specifics (model, screen resolution, etc.)

2.3 Cookies and Similar Technologies

We utilize cookies and related technologies to improve your browsing experience on our website. These help us to:

• Store your site preferences
• Assess the performance and usage of our site
• Deliver content tailored to you
• Enhance our offerings

Cookies can be managed through your browser settings or via our cookie consent feature.

3. Usage of Your Information

We employ the information we collect for several purposes, such as:

• Provision of Services: To complete yacht charter services, confirm reservations, and communicate regarding your charter
• Support: To address your questions and provide aid
• Transactions: To process payment and handle financial matters
• Security: To guarantee secure operations and protect against deceptive activities
• Promotion: To provide you with marketing materials and news (if you agree)
• Website Optimization: To evaluate interaction with our site and improve its functionality
• Regulatory Adherence: To abide by lawful obligations

4. Information Sharing and Disclosure

Your personal information is neither sold to nor exchanged with any third parties. However, we might share your information under the circumstances listed below:

4.1 With Service Vendors

We might disclose information to trustworthy service providers who support us in several areas, including payment processing, web hosting, email distribution, analytics, performance assessments, and customer service.

4.2 Due to Legal Obligations

Your information could be disclosed if mandated by law or to comply with legal procedures, respond to court directives, address urgent matters, or investigate suspected fraud or illegal activities.

4.3 During Business Transitions

In the case of a merger, acquisition, or asset sale of the business, your information might be part of the assets transferred.

5. Information Security

We employ various security measures to safeguard your personal data against unauthorized access, modification, exposure, or destruction. These include encryption, secure server environments, access restrictions, periodic evaluations, and employee education.

Nevertheless, we cannot assure complete security for information sent via the internet or stored electronically.

6. Storing Your Data

Your personal data is retained only for as long as is necessary to fulfill the purposes for collecting it or as required by law. The typical retention periods include:

• Charter Records: 7 years for tax and legal reasons
• Marketing Communications: Until the time you choose to unsubscribe or request deletion
• Site Analytics: 26 months
• Customer Interaction: 3 years following the last communication

7. Your Rights and Choices

You have rights to access, correct, erase (according to legal constraints), transfer, opt-out of marketing, and manage cookies. Should you wish to exercise these rights, please contact us using the details below.

8. External Services

8.1 Google Analytics

Google Analytics is employed to examine the way you interact with our website. An opt-out is available via the Google Analytics Opt-out Browser Add-on.

8.2 Social Media

Links to social media platforms, each with their privacy policies, may be found on our website.

8.3 Payment Services

Financial transactions are processed by third-party services compliant with PCI DSS standards.

9. Cross-Border Data Transfers

We may transfer your data to and process it in countries other than Greece, where we ensure safeguards that conform to relevant privacy laws.

10. Protecting Minors

We do not intentionally collect personal information from children under 13, and our services are not aimed at children under this age. If you suspect that we have inadvertently collected information from a child, please get in touch with us forthwith.

11. Policy Amendments

Occasional updates to this Privacy Policy may be made to reflect changes in our practices or legal conditions. We will inform you of changes by posting the revised policy on our website, emailing registered users, or displaying a notice on our site. Continuing to use our services after the effective date presumes your acceptance of the changes.

12. How to Contact Us

If you have queries about this Privacy Policy or our handling of your data, our contact information is as follows:

13. Google Ads Consent Policy

We adhere to Google Ads user consent policies, and you can modify your preferences concerning cookies and tracking through our cookie settings at any time.